Terms of Service & Refund Policy
The terms that apply when you work with Sedulous Owl, and our policy on rescheduling and refunds.
Last updated: September 08, 2026
These terms outline how we operate and the ground rules for working together. By booking or paying for our services, you're agreeing to them. These terms do not constitute legal advice, and if you have any questions about how they affect you, we encourage you to consult a legal professional or reach out to us directly so we can spell things out more clearly.
About These Terms & Our Services
- These Terms of Service govern your use of the Sedulous Owl website and any service you book with us. By booking a session or submitting a request through this site, you agree to these terms.
- We provide website development, workflow automation, CRM and project management tool setup, design and branding work, progress check-in sessions, and hands-on digital skills training. The specific scope of a project or training track is confirmed with you individually before work begins.
Client Responsibilities & Deliverables
- For project work, you agree to provide timely feedback, accurate information about your business or goals, and any access, accounts, or materials we reasonably need to complete the work. Delays in providing these may affect project timelines.
- Once a project is paid for in full, the finished website, workflow, or system is yours to use.
Training Sessions
- For training sessions, you agree to attend scheduled sessions on time, complete any pre-work or exercises assigned, and actively participate in the learning process.
- We provide guidance, resources, and support during training, but your progress depends on your engagement and practice outside of sessions.
Changes & Contact
- We may update these terms from time to time. Changes take effect once posted here. Continuing to use our services after an update means you accept the revised terms.
- Questions about these terms can be sent through our contact page or the contact methods listed on our site.
Rescheduling & Refunds
- Payments are non-refundable once a session has been successfully booked. If you're unable to attend, you may reschedule to another available date at no extra cost — just reach out to us at least 24 hours before your scheduled session time.
- To reschedule, please include the specific training session your payment was for and your preferred new date. This helps us process and confirm your new booking without delay.
- If you have any questions about our refund policy or need assistance with rescheduling, please contact us via WhatsApp or email. We're here to help and ensure you have a smooth experience with Sedulous Owl.